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Order Related

Payment

  • InterBank Transfer, we accept transfer to the following bank, please quote your order number at the transfer note:
  • DBS PayLah / PayNow
  • PayPal (credit Card)

Shipping Fee

  • Free courier delivery (2~4 working days ) - Order >S$60 to qualify 
  • Normal Courier delivery (1~3 working days) $3.50
  • Express Delivery (next day delivery) - Order before 1pm, item will be delivered on next working day
    • less than 10kg               : S$10
    • Over 10kg                     :S$12
  • Same day delivery $15 (order cut off 1pm)
  • Free Self pick-up at The Woodland office (Cash n carry or Paynow)

 

Cancellation and Return Policy
  • We have a 7 days exchange and return policy.
  • Only product that is in original condition (unopened packaging and unwashed) is allowed to exchange.
  • Due to hygiene reason, we do not allow return of underwear, nursing pads and nursing wear. Books are not returnable also.
  • Pre-order products is not allowed to be cancelled/ returned.

 

Warranty

  • Products warranty is based on individual brands and it is provided by suppliers or manufacturers.
  • Please inspect the product received and notify us within 3 days of receipt if there is any issue/defect with the product.
  • For more warranty information please refer Product Warranty Information.