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Pay/Ship

Payment

  • InterBank Transfer, we accept transfer to the following bank, please quote your order number at the transfer note:
    • POSB Savings: 139166892
  • DBS Paylah
  • PayPal

Shipping Fee

  • Free Expedited Shipping ( 2~4 working days ) - Order >S$100 to qualify 
  • Express Delivery (1~2 working days)
    • less than 10kg               : S$5
    • Over 10kg                     :S$8
  • Free Self pick-up at The skywoods home office or Woodland office (can choose Pay-in-Store for payment): If you feel unsure about the product choice, or product quality, or you are near to our office, this would be the choice for you.
Cancellation, and Return Policy
  • We have a 7 days exchange and return policy.
  • Only goods are in original condition and with unopened packaging. Due to hygiene reason, we do not allow return of underwear, nursing pads and nursing wear. Books are not returnable also.
  • Pre order items can not be cancelled.
  • Returned amount will be refunded back to the original payment method after deducting the shipping cost $6.

Warranty

  • All goods warranty are based on individual product warranty which is provided by our suppliers or manufacturers.
  • Any goods with manufacturer defects on arrival will be replaced. Please inspect the goods upon arrival.  Please notify us within 3 days of delivery.
  • Any faults caused due to misuse or accidental damage by customers will be a chargeable repair along with carriage costs incurred.