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Pay/Ship

Payment

  • InterBank Transfer, we accept transfer to the following bank, please quote your order number at the transfer note:
    • POSB Savings: 139166892
  • DBS Paylah
  • PayPal

Shipping Fee

  • Free Expedited Shipping ( 2~4 working days ) - Order >S$100 to qualify 
  • Express Delivery (1~2 working days)
    • less than 10kg               : S$5
    • Over 10kg                     :S$8
  • Free Self pick-up at The skywoods home office or Woodland office (can choose Pay-in-Store for payment): If you feel unsure about the product choice, or product quality, or you are near to our office, this would be the choice for you.
Cancellation, and Return Policy
  • We have a 7 days exchange and return policy.
  • Only goods are in original condition and with unopened packaging. Due to hygiene reason, we do not allow return of underwear, nursing pads and nursing wear.
  • Pre order items can not be cancelled.
  • Returned amount will be refunded back to the original payment method after deducting the shipping cost $6.

Warranty

  • All goods warranty are based on individual product warranty which is provided by our suppliers or manufacturers.
  • Any goods with manufacturer defects on arrival will be replaced. Please inspect the goods upon arrival.  Please notify us within 3 days of delivery.
  • Any faults caused due to misuse or accidental damage by customers will be a chargeable repair along with carriage costs incurred.